Education and Outreach Manager - HigherEdJobs

Position Summary: The Education and Outreach Manager in the Office of the Vice President for Finance and Treasurer is responsible for managing all aspects of end-user and departmental readiness for the transformation of financial systems, processes, and accounting.

This includes training, communications, and organizational development and change. The Education and Outreach Manager represents a key role on the overall program leadership team, and is responsible for coordinating all program-related departmental engagement and communication. In this capacity, the Manager will collaborate with other Finance and Treasury managers to ensure unified and consistent communications and training, as well as work across the University with other initiative and systems managers to achieve the same goal. The Education and Outreach Manager will be responsible for managing concurrent training and communication plans, as well as the supporting staff and resources.

This position will report to the Director of Finance Administration and Transformation Program. The Education and Outreach Manager will manage the Training Program Manager, Financial Systems and Accounting; and, the Program Communications Manager, Financial Systems and Accounting.

The Education and Outreach Manager works closely with the Financial Services organization to coordinate training and support efforts. It also partners with the Office of Information Technology in the development and delivery of technical training, and with Human Resources on organizational and job changes.

This position must exhibit a high degree of awareness of Princeton's organization and culture. It requires a person with strong project management, exceptional communication and interpersonal skills. The Education and Outreach Manager will demonstrate a strong understanding of how to use modern technology and the web to transfer knowledge and to deliver service.

Principal duties

• Leads and manages the campus readiness team's day-to-day activities, including maintaining work plans, assigning and delegating work, and supervising and reviewing work outputs.
• Develops and executes a comprehensive readiness plan, including distinct sub-plans by audience and role. This includes creation and implementation of distinct training and communication plans.
• In partnership with other financial transformation program teams, coordinates and actively participates in campus communications and engagement sessions.
• Manages vendor relationships and budget for all training and communications deliverables.
• Manages internal readiness, including training and communication for program team and functional roles.
• Leads knowledge transfer process from consultants to functional owners.
• Supports program director for executive communication and reviews.
• Supports efforts to include end-users in design validation sessions, testing, and usability reviews.

Essential Qualifications: Position Requires:

• Bachelor's degree
• 7-10 years of work experience in management consulting, human resources, or other fields dealing with complex change management efforts.
• Complex project management with a focus on implementation and execution, preferably in the non-profit, technology, finance, or communications industry.
• Demonstrated ability to handle multiple assignments and respond quickly to changing business needs and priorities.
• Management experience both in a direct supervisory capacity, as well as indirectly managing cross-functional teams.
• Strong customer service with an emphasis on outreach to the campus community.
• Strong organizational skills, attention to detail, and the ability to manage multiple projects with changing priorities across a variety of functions.
• Proven ability to develop and maintain influential and collaborative relationships at a variety of levels both within the organization and with campus partners.
• Proficiency with Microsoft Office Excel, Word and PowerPoint.

Education Required: Bachelor's Degree

Preferred Qualifications: Preferred:

• Advanced degree in related field.
• Experience with ERP or large scale systems implementations.
• Experience at Princeton, or an institution similar to Princeton.

The final candidate will be required to successfully pass a background check.

NOTE: This is a three year term position.

Princeton University is an equal
opportunity/affirmative action employer.

Source: http://www.higheredjobs.com/details.cfm?JobCode=175653607

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